Acceptance of Terms
By accessing, browsing, or using the website operated by Cinco Ti Comércio e Serviços Ltda — registered under CNPJ 08.307.867/0001-04 and accessible at www.5ti.site and associated subdomains (collectively, the "Website") — you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"), as well as our Privacy Policy, which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must discontinue use of the Website immediately. Your continued use after any amendment to these Terms constitutes acceptance of the revised version. These Terms apply to all visitors, registered users, and anyone who otherwise accesses or uses the Website or its services, regardless of whether they complete a purchase or request a quote.
If you are accessing the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" refers to both the individual and the entity.
Use of the Website
The Website is intended to provide information about Cinco Ti's technology products and services — including hardware, networking equipment, enterprise software, IT infrastructure components, and related professional services — to businesses, resellers, and institutional buyers primarily in Brazil.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and make personal, non-commercial use of the Website solely for the purpose of evaluating our products and services or making legitimate business inquiries. This licence does not include any right to:
- Resell or commercially exploit any content, product listings, pricing information, or materials obtained from the Website without our prior written consent.
- Copy, reproduce, duplicate, or otherwise replicate any part of the Website for distribution or publication without authorisation.
- Use any data-mining tools, robots, scrapers, or automated processes to extract, monitor, or copy any content or information from the Website.
- Frame or mirror any part of the Website on any other server or web-based environment without our express prior written authorisation.
- Reverse-engineer, decompile, or disassemble any software, technology, or system underlying the Website.
We reserve the right to terminate or restrict your access to the Website, with or without notice, if we believe you are in breach of these Terms or are using the Website in a way that could harm us, our partners, or other users.
Intellectual Property
All content published on this Website — including but not limited to text, graphics, logos, photographs, product descriptions, technical specifications, icons, data compilations, software code, and the overall selection and arrangement of materials — is the exclusive property of Cinco Ti Comércio e Serviços Ltda, or is used under licence from the respective rights holders, and is protected by applicable Brazilian intellectual property law, including Law No. 9.610/98 (Copyright Law) and Law No. 9.279/96 (Industrial Property Law), as well as international conventions to which Brazil is a signatory.
Trademarks: The "Cinco Ti" name, logo, and associated trade dress are trademarks of Cinco Ti Comércio e Serviços Ltda. Third-party brand names, product names, and logos referenced on the Website — such as those of manufacturers and vendors whose products we distribute — are trademarks of their respective owners. Nothing on this Website shall be construed as granting, by implication or otherwise, any licence to use any trademark without the prior written permission of the respective owner.
Permitted use of content: You may print or download a reasonable number of pages from the Website solely for your own personal, non-commercial reference. Any copy you make must retain all copyright, trademark, and other proprietary notices in their original form. You may not use content from this Website for commercial purposes without obtaining a licence from us.
User Conduct
When using our Website — including any contact forms, quote-request tools, live-chat features, or any interactive areas — you agree that you will not engage in any of the following prohibited activities:
- Posting, transmitting, or otherwise making available any content that is unlawful, threatening, abusive, defamatory, obscene, invasive of another's privacy, or otherwise objectionable.
- Impersonating any person or entity, including any Cinco Ti employee or representative, or falsely stating or otherwise misrepresenting your affiliation with any person or entity.
- Submitting false, inaccurate, misleading, or fraudulent information through any form or communication channel on the Website.
- Attempting to gain unauthorised access to any portion of the Website, its servers, or any systems or networks connected to the Website.
- Introducing any viruses, Trojan horses, worms, logic bombs, keystroke loggers, spyware, adware, or any other malicious or technologically harmful material.
- Using the Website in any manner that could disable, overburden, damage, or impair it, or interfere with any other user's ability to use the Website.
- Harvesting or collecting personally identifiable information about other users of the Website without their express consent.
- Using the Website for any purpose that is unlawful or prohibited by these Terms, or in any way that violates applicable Brazilian law or any other applicable regulation.
We may investigate any suspected violation of these rules and cooperate fully with law-enforcement authorities in the prosecution of users who violate applicable laws. We reserve the right to remove any content, restrict your access, or take any other corrective action at our sole discretion and without prior notice.
Third-Party Links
Our Website may contain hyperlinks or references to third-party websites, resources, and services — including manufacturer portals, logistics partners, payment processors, and technology vendors whose products we resell. These links are provided solely for your convenience and informational purposes.
Cinco Ti does not control any third-party website and is not responsible for the content, privacy practices, security, or accuracy of information found on any linked site. The inclusion of a link to a third-party website does not imply endorsement, approval, or recommendation of that website or of its products and services by Cinco Ti.
If you choose to access any third-party website linked from our Website, you do so entirely at your own risk and subject to the terms and conditions of use of that website. We strongly encourage you to review the privacy policy and terms of use of every external website you visit. We disclaim all liability arising from your use of third-party websites or resources.
Disclaimer of Warranties
The Website and all content, materials, information, products, and services provided through it are offered on an "as is" and "as available" basis, without any representation or warranty of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by applicable law, Cinco Ti expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Warranties that the Website will be uninterrupted, timely, secure, or free from errors, defects, or viruses.
- Warranties as to the accuracy, reliability, completeness, or currency of any content, including product specifications, pricing, and availability information — which may be subject to change without notice.
- Warranties that any defects in the Website or its content will be corrected.
Product specifications, images, and technical data displayed on this Website are provided for reference purposes based on information supplied by manufacturers and vendors. While we make reasonable efforts to keep this information current and accurate, we do not warrant its completeness and recommend that you verify technical details directly with us or with the relevant manufacturer before making purchasing decisions.
Limitation of Liability
To the maximum extent permitted under applicable Brazilian law, Cinco Ti Comércio e Serviços Ltda, its directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- Loss of profits, revenue, or anticipated savings.
- Loss of business, contracts, or commercial opportunities.
- Loss of goodwill or reputation.
- Loss, corruption, or unauthorised access to data or information.
- Any interruption or cessation of transmission to or from the Website.
- Any bugs, viruses, or other harmful elements transmitted to or through the Website by any third party.
These limitations apply regardless of the theory of liability — whether based on contract, tort, negligence, strict liability, or otherwise — and even if Cinco Ti has been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
In no event shall our total aggregate liability to you for all claims arising out of or related to your use of the Website exceed the greater of (a) the amount you paid to Cinco Ti in the three months immediately preceding the event giving rise to the claim, or (b) BRL 500.00 (five hundred Brazilian reais), where no such payment has been made.
Indemnification
You agree to defend, indemnify, and hold harmless Cinco Ti Comércio e Serviços Ltda, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees and accounting costs) arising out of or relating to:
- Your violation of these Terms of Use or any applicable law or regulation.
- Your use of or access to the Website, including any data or content you transmit or receive.
- Any content you submit, post, or otherwise make available through the Website.
- Any infringement by you of the intellectual property or other rights of any third party.
- Your wilful misconduct, fraud, or gross negligence.
Cinco Ti reserves the right, at its own expense, to assume exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Cinco Ti in asserting any available defences. You agree not to settle any such matter without the prior written consent of Cinco Ti.
Governing Law and Jurisdiction
These Terms of Use, and any dispute, claim, or controversy arising out of or in connection with them or their subject matter or formation (including non-contractual disputes), shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-law principles.
Any dispute arising from or relating to these Terms or your use of the Website that cannot be resolved amicably between the parties shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Porto Alegre, State of Rio Grande do Sul, Brazil, and both parties irrevocably submit to the personal jurisdiction of such courts.
Consumer transactions involving individual end-users shall also be subject to the protections provided under Brazilian Federal Law No. 8.078/1990 (Código de Defesa do Consumidor) and, where applicable, the Brazilian General Data Protection Law — Lei Geral de Proteção de Dados, Law No. 13.709/2018 (LGPD). Nothing in these Terms is intended to waive any right that cannot be waived under mandatory applicable law.
Changes to These Terms
We review these Terms periodically and may update them from time to time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify users via a notice on the Website or by email if you have an active commercial relationship with us.
The revised Terms will be effective immediately upon posting unless we expressly state otherwise. Your continued use of the Website after any such change constitutes your binding acceptance of the new Terms. If you do not agree to the amended Terms, you must stop using the Website.
We encourage you to review this page whenever you visit the Website so that you are aware of the most current version of our Terms of Use. Archived versions of prior Terms are available upon request by contacting us at the address provided in Section 11 below.
Contact
If you have any questions, concerns, or requests regarding these Terms of Use — including requests to access archived versions, report potential violations, or seek clarification on any provision — please contact us through any of the channels below. We will respond to enquiries as promptly as reasonably practicable.