Cinco TI was built on a simple conviction: every company deserves enterprise-grade technology and expert guidance, regardless of its size. For over a decade we've combined deep product knowledge, a curated portfolio from the world's leading brands, and a no-nonsense procurement model that saves IT teams time, money and frustration.
Cinco TI was founded in Porto Alegre, Rio Grande do Sul, by a team of infrastructure specialists who had spent years on the client side — managing servers, refreshing workstations, scrambling to replace failed switches and chasing delivery ETAs from distributors who treated them as an afterthought. They knew exactly what a proper technology partner should look like, and they set out to build one.
From day one we focused exclusively on the private-sector corporate market. That deliberate scope allows us to maintain genuine depth: our commercial team understands HPE ProLiant server architecture just as well as they understand Cisco switching, Zebra label printing or APC power protection. When you call us with a project, you speak to someone who has already configured similar environments — not a generalist reading off a spec sheet.
Over the years we expanded our vendor portfolio carefully, adding brands only when we could commit to adequate stock, trained pre-sales support and genuine post-sale accountability. Today we represent more than 80 manufacturers — including HPE, Cisco, Microsoft, Aruba, Dell, Lenovo, Ubiquiti, APC, Zebra, Honeywell, Samsung and Logitech — and our catalogue covers every layer of a corporate IT environment: compute, networking, storage, security, power infrastructure, unified communications, printing, mobility and software licensing.
We've grown steadily because our clients renew. They come to us for a server, discover we can also quote the switching fabric, the UPS, the endpoint licences and the thermal label printers for the warehouse — and they consolidate their procurement with a partner they trust. That compounding relationship is the foundation of everything we do.
Three principles that govern every quote we produce, every vendor we onboard and every support call we take.
To be the most trustworthy B2B technology partner in Brazil — delivering the right products, from the right manufacturers, with the expertise to make them work.
We measure our success not by transaction volume but by the operational uptime, cost efficiency and technology maturity of the companies we serve. If your infrastructure is healthier because of us, we've done our job.
A Brazil where no private-sector company has to choose between budget and reliability — where expert IT procurement is accessible to every business, not just the largest enterprises.
We're working toward that through vendor diversity, competitive pricing frameworks negotiated directly with manufacturers, and a pre-sales model that gives smaller IT teams the same quality of guidance that large enterprises take for granted.
Technical honesty. Vendor independence. Long-term thinking. We will recommend the product that solves the problem, not the product with the best margin.
We say no when we should — no to under-specced hardware, no to government and reseller accounts that dilute our focus, and no to manufacturer pressure that would compromise our clients' best interests. That discipline is not a constraint; it's our competitive edge.
There are dozens of technology resellers in Brazil. Here is why our clients stop looking after they find us.
We deliberately do not serve government agencies or reseller accounts. That's a commercial choice with a structural benefit: every process, every stock decision and every support protocol is optimised for the needs of private companies. No bureaucracy, no public-tender complexity, no margin erosion from wholesale pricing. Just sharp, attentive service for the clients we actually specialise in.
Before a quote reaches you, a member of our technical team has reviewed the requirement — checking compatibility, flagging under-spec risks and suggesting alternatives where the budget allows a smarter decision. We've prevented countless costly mistakes for clients who came in asking for the wrong product for a perfectly understandable reason. That layer of expertise is free and unconditional.
From HPE servers and Cisco switches to Microsoft licences, APC UPS systems, Zebra thermal printers and Ubiquiti wireless access points — you can consolidate an entire infrastructure refresh into a single Purchase Order. One partner, one point of accountability, one invoice. That consolidation saves procurement teams hours every month and eliminates the blame-shifting that happens when problems span multiple suppliers.
We source through authorised distributor channels, which means warranty coverage is genuine and product provenance is traceable. Our pricing is itemised clearly — no mystery "service fees" bundled into hardware costs. When we give you a quote, every line makes sense. And because we operate at volume across a focused client base, our prices are consistently competitive against brokers and direct-buy options alike.
Active clients have access to a free 0800 telephone line — a rarity in the reseller market and a signal of how seriously we take the relationship beyond the transaction. We're also reachable via WhatsApp at (51) 3092-9000 and by email. When something needs attention, you shouldn't have to navigate a ticketing maze to reach someone who knows your account.
We treat client data with the same rigour we expect from the security vendors we sell. Our internal processes comply fully with Brazil's Lei Geral de Proteção de Dados — from how we collect contact information to how we manage quotation records and post-sale communication. You can request our LGPD policy at any time; it's also publicly available on our website.
From the moment you submit a request through to delivery and post-sale support, we've engineered every step to remove friction and keep your IT team in control.
Send us a full BOM, a rough specification, or just a business problem you're trying to solve. Our team works from whatever you have. You can call our 0800 line, reach us on WhatsApp, or use the quote tool on our website. We respond the same business day.
We don't just pull prices. A pre-sales specialist reviews your requirement against compatibility matrices, current stock availability and any manufacturer promotions that could benefit you. The quote you receive is a considered recommendation, not a price-list printout.
Every quote includes model numbers, part numbers, warranty terms and lead times. Nothing is aggregated into opaque line items. You can take our proposal to any other supplier for comparison — we're confident it will hold up, and we'd rather earn your business on merit.
Once approved, your order enters our fulfilment workflow with tracking visibility. If anything changes on lead time or availability, we proactively communicate — you won't have to chase us. And when the equipment arrives, our support line remains open for configuration questions, warranty claims or follow-on procurement.
The Cinco TI team is built around technical competence first. We hire people who have lived inside IT departments — who understand the pressure of a server failure at 3am, the politics of a budget refresh cycle and the reputational stakes when a project ships late. That context shapes every interaction you have with us.
Our commercial team is trained on product architecture, not just product names. They can speak to rack power budgets, switch fabric throughput and storage IOPS as naturally as they discuss pricing.
We've lost deals by recommending the cheaper option. We'd rather lose a sale than recommend something that creates problems six months later. Our clients stay because they trust that advice.
IT procurement doesn't wait. Our response SLAs are internal commitments, not aspirations. Same-day quotes, same-day callbacks, and no voicemail labyrinths when something is urgent.
We track the technology roadmaps of the companies we serve. When a new HPE generation ships, or a Cisco end-of-support date approaches, we reach out proactively — before our clients have to ask.
These aren't values written for a website — they're the standards we hold each other to in daily conversations, in quotes and in the moments when something goes wrong and a client needs us most. If at any point we fall short, we want to hear about it.
Important notice: Cinco TI operates exclusively in the Brazilian private-sector B2B market. We do not supply government agencies, public institutions or reseller / distributor accounts. This focus ensures that our pricing, stock, support processes and compliance frameworks are calibrated precisely for corporate end-customers. All client data is processed in accordance with Lei Geral de Proteção de Dados (LGPD) — Law 13.709/2018. Our full privacy policy is available on request.
Whether you're planning a server refresh, expanding your network infrastructure, rolling out new endpoints or simply looking for a more reliable procurement partner — our team is ready to help. Send us your requirements and you'll have a technical quote in your inbox the same day.
