Let's talk technology
Whether you need a quote on enterprise hardware, want to discuss an IT infrastructure project, or just have a question — our team in Porto Alegre is ready to help. We respond to every inquiry with a real person, typically within a few hours.
Send us a message
Fill in the form below and one of our specialists will get back to you as quickly as possible — usually the same business day. Fields marked with * are required.
Find us in Porto Alegre
Our headquarters is located in the Praia de Belas neighbourhood — one of Porto Alegre's main commercial districts, with easy access by car and public transit. Visitor parking is available nearby.
Praia de Belas · Porto Alegre – RS
CEP 90110-060 · Brazil
If you're planning a visit to review equipment or discuss a project in person, please call ahead so we can ensure the right specialist is available to meet with you.
Frequently asked questions
Quick answers to the things people most often ask before getting in touch.
How quickly can I get a formal quote?
For standard items we typically have a written quote ready within a few hours of your request. For complex multi-product projects or custom server configurations, expect one business day — we'd rather be precise than fast.
Do you ship across Brazil?
Yes. We ship to all Brazilian states through insured freight carriers. Delivery timelines vary by destination and product availability — our team will confirm estimated lead times in your quote.
Can I request a product that isn't listed on the site?
Absolutely. Our catalogue is wide but not exhaustive. If you're looking for a specific part number or a brand we work with, just mention it in your message and we'll check availability and pricing for you.
Do you assist with warranty claims and after-sales support?
Yes — we act as the point of contact between you and the manufacturer throughout the warranty period. We can also advise on extended service agreements from HP, Dell, Cisco, APC, and other key brands we carry.
Ready to move forward?
From a single notebook to a full data-centre build-out, Cinco TI has the products, the partnerships, and the know-how to get your project done right. Reach out — no commitment, no pressure.